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This personal data protection policy sets forth the basis upon which JCM Technologies S.A. (hereinafter, the Owner) processes your personal data when you provide them as a result of accessing, downloading, installing, and using the JCM-Store application.  Protecting personal data is vitally important to the Owner, to which end we believe that properly processing your data, based on transparency with our clients, creates trust and peace of mind. 

Remember that every time you log into the application and use its services and functions and your personal data is requested or it is necessary that we access your data, this Privacy Policy will be applicable. Your agreement means that you agree to your data being processed. Review it periodically in the event that any changes are made. 

 

Who is the data controller?

Identity: JCM Technologies S.A. Tax ID Number: A-08827974 Address: Pol. Ind. Sot dels Pradals, calle Costa d’en Paratge, 6 B 08500 Vic (Barcelona)(Spain) Telephone: +34 938 833 231 

If you have any questions, requests, or concerns regarding how we process your personal data, please contact admin@jcm-tech.com  

 

Which personal data do we process?

The personal data we collect through registration for the service, such as name and surnames, email and address are essential to be able to activate the service, and for the purposes described for Registration in the system. 

 

Why are we processing your personal data?

The data collected or received through the website shall be processed for the following purposes: 

Registration in the system: the data collected are essential to verify your identity. The owner shall cross-check your data with the data in our client database to verify their origin and register in the system.  

Any personal data entry on the platform that cannot be cross-checked and verified with the Owner's client data shall not authorise registration. These personal data will be immediately deleted and shall not be processed by the owner. 

Customer service: to respond to consultations, requests for information, or improvements that you may ask of us regarding the service Sending advertising: the data shall be used to send advertising about news and products, both via traditional methods and by electronic methods. This means that we can also send you push notifications to your phone. 

Analysing and improving the service: to better understand the needs and expectations of users, and in order to improve our service, you may provide different personal information regarding your tastes and preferences, which shall be used by the Owner to adapt JCM-STORE to your preferences and offer you information of your interest regarding the service. 

Compliance with legal obligations: there may be regulations mandating the storage of personal data to comply with certain legal obligations or to provide for liabilities. For example, the General Data Protection Regulation enables blocking personal data of individuals who have exercised their right to deletion during  

the period wherein liabilities may arise, so as to be able to file, exercise or defend oneself against claims. Your data may also be kept to prevent us from sending you sales communications if you have requested to no longer receive them. 

 

How long will we store your data?

The personal data provided shall be stored the time necessary for the purpose for which we process your data, to attend to your requests or needs, and to fulfil our legal obligations or to defend our interests or for statistical or historical purposes. 

The criteria to determine the period we store your personal data is: 

 

· Personal data obtained upon creating an account to access the platform: throughout the duration of our contractual relationship if you are a client.

· Personal data obtained upon contacting us for a query: during the period necessary to attend to your query.

· Personal data obtained upon providing your consent for sending sales communications: until you cancel your subscription. 

 

What is the legal basis for processing your data?

The legal basis for processing your personal data may be: 

 

1) Contract execution: to conduct the service associated with the JCM-STORE application. 

2) Consent for sending sales communications. 

3) Legitimate interest related to:

 

- Statistics: to help us to better understand your needs and expectations, and thereby improve our services. 

- To allow the application to function through technical and operational cookies, to maintain tools and guarantee their proper operation, and for ongoing improvement. 

 4) Compliance with legal obligations that entail personal data processing. 

 

With whom can we share your data?

With competent authorities to fulfil legal obligations, such as courts and tribunals and public administrations with competence in the matter. 

Your personal data may be processed or stored in countries other than the European Economic Area (EEA), depending on where our service providers are located. Your data shall only be transferred outside the EEA if comparable guarantees are offered. 

 

What are your rights as an interested party?

Data protection regulations grant you rights so you have control over your data. 

How to exercise your rights: you may exercise them at any time by sending an email to admin@jcm-tech.com. To process your request, you must prove your identity. 

 You are entitled to the following rights: 

Access and rectification: the right to obtain confirmation as to whether we are processing your personal data and to access your personal data, and to request that inexact data be corrected. 

Deletion: request that your data be deleted when the data are no longer necessary for the purposes for which they were collected, in addition to other reasons. 

Processing limitation: interested parties may request that the processing or transferability of their data be limited. In this case, we shall only store your data to file or defend against claims. 

Opposition: interested parties may oppose processing their data under certain circumstances set forth in the GDPR.  In these cases, we shall cease processing your data or, if applicable, we shall cease doing so for that specific purpose, barring legitimate reasons or to file or defend against possible claims. 

Transferability: you may request a download of your personal data to transfer them, as well as send them to a different entity. 

Protection of Rights: in the event of any violation of your rights, especially when you have not been able to satisfactorily exercise them, you may file a claim with the Spanish Data Protection Agency (www.agpd.es) or another competent supervising authority. You may also obtain further information on the rights to which you are entitled by addressing these entities. 

 

Updates to the Privacy Policy.

We may modify this privacy policy. The changes shall enter in force once the Privacy Policy is published.

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